Customer Service

Q: Where can I find a Swoozie's?

A: Click on our locations link for a detailed listing of all our stores.  You can continue to visit us here at www.swoozies.com for new, exciting locations.

Q: I have an important gift to give my girlfriend. I want the wrapping to be just as special as the gift. Can Swoozie's help?

A: You came to the right place! Swoozie's is known for the ability to add pizazz to any gift. Simply purchase your paper and ribbon from our extraordinary assortment, and (at no additional charge) we will create that special look you are hoping for. Or, our Signature Paper, available by the foot, is another option. This exciting, vibrant wrap gives any gift a festive, refreshing look. Lastly, let us "Swoozie it up" for you in our complimentary style including a classic white box, and a bow that will be the envy of any gift-giver.

Q: I'm getting married in July and don't know where to start, how can Swoozie's help me?

A: Swoozie's offers an array of options for brides-to-be and their wedding parties. Our consultants and planners will help you create the wedding you've always dreamed of from start to finish. Visit any of our locations to begin planning your big day!

Q: I'm trying to find a gift for that person that has everything, does Swoozie's have any options?

A: Swoozie's has an extensive selection of personalized gift ideas including jewelry, tumblers, stationery, stickers and much, much more.

Q: If I make a printing order today for your in-house printing service, how long does the process take?

A: Our printing service is extremely time-efficient. You will have a proof before the end of the following business day. Once this proof is approved, printing traditionally requires two to three full business days, unless otherwise specified. You will be contacted by a Swoozie's associate as soon as your order is completed and ready for pickup.

Q: Recently, I read that monogramming, a traditional favorite, is now a hot trend. Can I get a monogrammed handbag at Swoozie's?

A: Of course! Swoozie's offers a wide variety of items, including handbags, that can be monogrammed with many font and color choices to choose from.

Q: I've just been nominated to organize our corporate party, with over 300 guests. The catch is, the party is right around the corner, and time is of the essence. Can Swoozie's help?

A: Yes! Swoozie's is your one-stop, time-effective answer. We have all your needs under one roof, and the planning resources to pull it all together with ease. From invitations with a quick turn around time, to host gifts, to door prizes, Swoozie's can help you create the event you envisioned, and one the guests won't soon forget!

Q: I just moved to Orlando from Atlanta, and we need a Swoozie's here! Have you thought of making it a franchise?

A: Our long-term growth strategy involves corporate ownership of all store locations. However, as we continue to review, update and evolve our strategic plans, we will be evaluating franchising as another expansion alternative.